77d7 Privacy Policy
Your personal information is of the utmost importance to us. This policy explains how 77d7 collects, uses, and protects your information.
Introduction & Purpose of This Policy
77d7 operates a safe and reliable online gaming platform for players in Bangladesh. We believe that protecting your personal information is a fundamental right. This privacy policy ("Policy") explains what information we collect, why we collect it, how we use it, and what steps are taken to protect your information.
This policy applies to the 77d7 website, applications, and all related services. By using our platform, you agree to the terms of this policy. For any questions or concerns, you can reach us at [email protected].
What Information We Collect
When you register and use 77d7's services, we may collect various types of information. This information falls into two main categories:
2.1 Information You Provide Directly
This includes information you voluntarily give us:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Current address and postal code
- Identity verification documents (copy of national ID or passport)
- Payment information such as bKash, Nagad, or Rocket account numbers
- Login credentials (username and password stored in encrypted form)
2.2 Automatically Collected Information
When you use our platform, we automatically collect certain technical information:
- IP address and device type
- Browser type and operating system information
- Activity logs on the site (page visits, clicks, session duration)
- Information collected through cookies and similar tracking technologies
- Gaming history and transaction information
- Referral source and landing page information
Purpose of Information Use
77d7 uses collected information only for legitimate and specific purposes. We never use your information for excessive or irrelevant reasons. The main purposes for which we use your information are listed below:
- Account management: Your information is used to create, verify, and manage your 77d7 account.
- Service delivery: Your information is used to improve the gaming experience and provide personalized services.
- Financial transactions: To process deposits and withdrawals and to prevent fraud.
- Security assurance: To protect account security and prevent unauthorized access.
- Communications: To provide important updates, transaction confirmations, and support services.
- Legal obligations: To comply with applicable laws and regulations.
- Platform improvement: To continuously improve service quality and user experience.
Information Sharing & Disclosure
77d7 may share your personal information with third parties in limited circumstances and under specific conditions. These circumstances are described in detail below:
4.1 Service Provider Partners
To operate the platform, we work with trusted third-party service providers, such as payment processors (bKash, Nagad, Rocket), data storage providers, and technology partners. These partners only have access to the information necessary to perform their designated functions.
4.2 Game Software Providers
Our game software partners, including Pragmatic Play, Spribe, JILI, and PG Soft, may access limited transaction data. This is necessary for fair play and verification of winnings.
4.3 Legal Obligations
In the event of a court order, government investigation, or legal process requirement, we may be obliged to provide information to the relevant authorities. In such cases, we always provide only the minimum information necessary.
4.4 Fraud & Security
To protect account security, prevent fraudulent activity, and comply with anti-money laundering regulations, necessary information may be shared with verification service providers.
Data Security Measures
77d7 applies industry-standard security technologies and processes to ensure the safety of your information. The key elements of our security framework are described below:
- SSL encryption: All data exchanged between your browser and our servers is protected by SSL/TLS encryption, making it impossible for third parties to read the data.
- Password hashing: Your password is never stored directly — it is stored only in hashed form using strong encryption algorithms.
- Secure payment processing: All financial transactions via bKash, Nagad, and Rocket are completed through their own high-standard security systems.
- Access control: Access to personal information in our systems is restricted to authorized staff only and is granted on a need-to-know basis.
- Regular security reviews: Our systems undergo regular security testing, and any vulnerabilities identified are resolved promptly.
- Data backup: Important data is backed up regularly so that information remains safe in the event of a technical failure.
Cookies & Tracking Technologies
The 77d7 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your user experience.
6.1 Types of Cookies
- Essential cookies: These are necessary for the basic functioning of the website, such as maintaining login sessions. Many services will not work without these cookies.
- Functional cookies: Used to remember your preferences and settings, such as language preference.
- Analytics cookies: Used to review website usage and improve services.
- Security cookies: Used to detect fraudulent activity and protect your account.
6.2 Cookie Controls
You can disable or delete cookies from your browser settings. However, please note that disabling essential cookies may cause difficulty using some important features of 77d7.
Data Retention Period
77d7 retains your information for as long as necessary. In determining the retention period, we consider the following:
- Account information is retained for as long as your account remains active.
- Even after an account is closed, some information may need to be retained for a set period due to legal obligations.
- Financial transaction records are retained for a set period in compliance with anti-money laundering regulations.
- Information relevant to resolving disputes or processing legal claims may be retained.
Once the specified retention period ends, your information is securely deleted or anonymized.
Your Rights & Choices
As a 77d7 user, you have certain important rights over your own information. We respect these rights and are always ready to help you exercise them:
8.1 Right to Access
You may ask 77d7 what information we hold about you and request a copy of that information.
8.2 Right to Correction
If your information is incorrect or incomplete, you may request that it be corrected. You can update much of your information yourself from your account settings.
8.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may need to continue to be retained due to legal obligations.
8.4 Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you may opt out at any time. To exercise this right, write to us at [email protected].
Protection of Minors
77d7 provides services only to individuals who are 21 years of age or older. We do not knowingly collect any information from minors.
Age verification is in place during the registration process. If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.
If you believe that a minor has created an account on 77d7, please notify us immediately at [email protected].
Policy Changes & Updates
77d7 may update this privacy policy from time to time in line with changes to its services, technology, or legal requirements.
Whenever a significant change is made, we will:
- Publish the updated policy on this page and change the "Last updated" date.
- Send a notification about the changes to your registered email.
- Where necessary, obtain your consent again at your next login.
Continuing to use 77d7 after a policy change will be considered as your automatic agreement to the new policy. We therefore recommend checking this page regularly.
International Data Transfers
77d7's infrastructure may be spread across multiple geographic locations. If your information is processed or stored outside Bangladesh, we ensure that:
- Adequate data protection measures are in place in the recipient country.
- Appropriate contractual safeguards are in place for the transfer of data.
- Applicable laws and regulations governing international data transfers are followed.
Contact & Complaints Process
If you have any questions, concerns, or complaints about this privacy policy, we take them seriously. Contact us at:
- Email: [email protected]
- Live chat: Direct chat on the 77d7 website
- Support hours: 24/7 in Bengali and English
Our support team will work to resolve your complaint or request as quickly as possible. We believe that transparent communication is the foundation of trust.